Join Us

Role: Traffic Manager

Brands: Tori Richard, Kahala, Birdwell

Reports to: Hale Tori CBMO

Location: In office Honolulu or San Clemente

Core Responsibilities

Creative Intake & Prioritization

• Own the centralized intake process for all creative requests across Tori Richard, Kahala, and Birdwell.
• Ensure briefs are complete, objectives are clear, and deliverables/specs are defined before work begins.
• Prioritize and reprioritize projects based on business impact, deadlines, and team capacity.
• Clearly communicate tradeoffs and timeline shifts to stakeholders.

Traffic Management & Resource Allocation

• Build and maintain project timelines, milestones, and approval paths.
• Assign work based on capacity, skillset, and deadlines.
• Lead recurring traffic meetings and maintain visibility into status, bottlenecks, and upcoming deadlines.
• Balance workloads to protect quality and prevent burnout.

Deliverable Quality & Routing

• Manage version control, routing, and stakeholder approvals.
• Ensure files meet channel specifications (digital, email, paid media, retail signage, print, etc.).
• Oversee quality assurance before final release or vendor handoff.

Production & Photoshoot Coordination

• Support end-to-end production logistics including shot lists, timelines, call sheets, vendor coordination, and asset delivery.
• Coordinate location permissions and permitting when required.
• Ensure post-production assets are properly archived and distributed.

Vendor Sourcing & Administrative Oversight

• Source and coordinate external vendors (photographers, stylists, retouchers, printers, freelancers).
• Obtain quotes, track budgets vs. estimates, and coordinate invoicing in partnership with Finance.
• Maintain a vetted vendor roster and performance history.

Cross-Functional Collaboration

• Partner closely with:
• Brand Marketing Leads
• Creative and Design teams
• Ecommerce teams
• Planning & Merchandising
• Retail and Operations teams
• Ensure creative deliverables align with product launches, inventory flow, retail initiatives, and digital merchandising calendars.

Reporting & Process Improvement

• Track project volume, turnaround times, utilization, and on-time delivery metrics.
• Continuously improve workflow systems, templates, processes, and reporting structures.
• Implement scalable processes that support growth across all Hale Tori brands.

Required Qualifications

Experience

• 2-4+ years in creative traffic coordination, project coordination, creative operations, or agency/in-house project management.
• Experience working directly with designers and creative teams in a fast-paced environment.
• Experience collaborating cross-functionally with Ecommerce, Planning, and Merchandising teams.
• Experience coordinating vendors and managing creative production workflows.

Technical Skills

• Strong proficiency in project management software (Trello preferred).
• Working knowledge of Adobe Creative Suite (understanding file types, formats, and production workflows).
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Ability to build dashboards and manage timelines with clarity and precision.

Soft Skills & Leadership Attributes

• Demonstrated ability to work effectively with creative professionals - understanding both creative process and business realities.
• Highly organized with exceptional attention to detail.
• Calm under pressure and adaptable in shifting priority environments.
• Strong written and verbal communication skills.
• Diplomatic but firm - able to push back constructively when timelines or scope are unrealistic.
• Collaborative mindset with the ability to unify multiple brands under shared processes.

What Success Looks Like

• A trusted intake and prioritization system that Marketing Leads rely on.
• Clear visibility into workload and deadlines across the creative team.
• Improved on-time delivery and reduced last-minute fire drills.
• Strong alignment between marketing calendars, ecommerce launches, and merchandising timelines.

Salary

$60,000 - $90,000 commensurate with experience

Role: Head of Marketing 

Brands: Tori Richard, Kahala, Birdwell 

Reports to: Hale Tori CBMO 

Location: In office Honolulu or San Clemente 

Core Responsibilities 

Strategic Leadership and Brand Oversight 

• Develop and implement unified marketing strategies across Birdwell, Tori Richard, and Kahala. 
• Ensure brand consistency in messaging, creative direction, and customer experience across all 
• channels. 
• Lead cross-brand initiatives to raise the level of marketing execution and organizational alignment. 
• Team Management 
• Supervise and mentor the Marketing Coordinator, delegating executional tasks such as social media content creation and posting, marketing calendar planning and management, and coordination of photoshoots, events, and collaborations. 

Digital Marketing and Paid Media 

• Oversee paid media strategy and execution across all three brands. 
• Manage relationships with external paid media agencies, including aligning agency efforts with brand goals and KPIs, reviewing and approving campaign strategies and creative assets, conducting regular performance reviews and optimization sessions, and ensuring cross-brand consistency and efficiency in media spend. 
• Guide digital optimization efforts using tools such as Klayvio, Yotpo, Data Feed Watch, Impact, and Triple Whale. 
  

Influencer and Ambassador Strategy 

• Design and launch a comprehensive paid influencer program to expand brand reach and 
• engagement. 
• Oversee ambassador and influencer partnerships, including seeding, contracts, and 
• performance tracking. 
• Collaborate with influencer marketing agencies or platforms to identify and manage influencer relationships across relevant demographics. 
• Public Relations & External Communications 
• Lead PR strategy and manage agency relationships to amplify brand visibility. 
• Collaborate with PR agencies to develop and execute media outreach plans, coordinate press releases, media events, and brand storytelling, and monitor media coverage and report on PR performance. 

Cross Functional Collaboration 

• Partner with Sales, E-commerce, and Creative teams to ensure integrated marketing efforts. 
• Support product launches, seasonal campaigns, and collaborative projects. 
• Act as a key liaison between internal teams and external partners to ensure seamless execution. 

Required Qualifications 

Experience 

• 8+ years of progressive experience in marketing, with at least 3 years in a senior leadership role. 
• Proven success managing multi-brand portfolios and external agencies. 
• Strong strategic thinking and creative direction skills. 
• Experience with paid media, influencer marketing, and digital optimization tools. 
• Excellent leadership, communication, and project management abilities. 

Preferred Experience 

• Fashion, lifestyle, or consumer goods industry background. 
• Familiarity with platforms such as Instagram, TikTok, YouTube, Pinterest, and Reddit. 
• Experience with marketing technology stacks (e.g., Klayvio, Yotpo, Triple Whale). 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receiving duties
o Accurately check-in all merchandise and material entering the warehouse according to cutsheets and/or 
packing lists.
o Efficiently and safely stage all received merchandise in appropriate areas.
• Pulling duties
o Accurately pull garments from the warehouses to fulfill pick ticket orders.
o Ensure items are properly labeled and tagged according to customer request standards, prior to packing.
o Ensure items are immediately returned to appropriate areas.
• Order Preparation duties
o Steaming, tagging, folding, and/or bagging garments. 
o Effectively quality check garments before prepping for shipment.
o Accurately perform any necessary additional steps required by customers as needed (i.e. any additional stickering or labeling).
o Ensure items are immediately returned to appropriate areas.
• Packing duties
o Efficiently scan and pack all orders accurately while meeting and maintaining changing deadlines. 
o Neatly pack bagged garments for shipping according to standards.
o Accurately input order information to computer and print shipping labels.
o Weigh and attach appropriate postage to all outgoing orders.
o Receive all incoming mail (UPS, FedEx, USPS, etc.)
• Other duties
o Maintain effective and timely communication with the Shipping Manager regarding problems with orders, missing goods, excess goods, damaged goods, pending shipments, etc.
o Ensure goods are always protected and kept clean and dry.
o Maintain organization and cleanliness of warehouse, specifically assigned sections.
o Assist other team members with their workloads as needed. 
o Assist in the completion and maintenance of physical inventory. 
o Proactively assist and perform other various warehouse duties as needed by the Shipping Manager.
o Operate company vehicles to conduct product deliveries and pickups as needed by the Shipping Manager.

MINIMUM QUALIFICATIONS
• High school diploma or equivalent.
• Valid driver’s license.
• Clean driving abstract.
• Previous warehouse experience a plus.
• Demonstrates the ability to be efficient, accurate, and detail oriented.
• Reliable, punctual, responsible, and trustworthy.
• Possesses a great work ethic and a "can do" attitude.
• Ability to effectively prioritize, multi-task, and manage time.
• Ability to demonstrate composure under pressure.
• Demonstrate a strong ability to work as a team.
• Ability to work overtime as needed.

PHYSCIAL DEMANDS
• Ability to stand for extended periods of time.
• Ability to stand, walk, bend, kneel, squat, stoop, turn and/or twist.
• Ability to grasp, squeeze, push, pull, reach, and manipulate objects with right/left hand(s).
• Ability to lift and carry 40+ lbs

Pay: $17.00 per hour

COMMENTS:
Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Clean building floors by sweeping mopping, scrubbing, or vacuuming.
• Gather and empty trash daily from all receptacles into outside dumpster.
• Service, clean, and supply restrooms
• Clean and polish furniture, fixtures, walls, machines, and equipment.
• Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees. 
• Proactively request for supplies or equipment needed for cleaning and maintenance duties.
• Trim shrubbery using hand trimmers and clear debris from grounds.
• Set up, arrange, or remove decorations, tables, chairs, etc. to prepare facilities for events, such as banquets or meetings.
• Conduct small repairs and maintenance work around the facility as directed by the VP of Operations.
• Support Shipping Department with folding, bagging, tagging, etc. when needed.
• Assist other departments as needed.

MINIMUM QUALIFICATIONS
• Must be able to perform physical activities that require considerable use of arms and legs and moving of the whole body, such as climbing, lifting, balancing, walking, stooping, reaching overhead, and handling of materials.
• Ability to work independently and proactively
• Ability to lift and pull/push up to 25lbs
• Must be able to effectively multi-task and manage time. 
• Must have a pleasant and professional demeanor.
• Ability to follow directions given verbally and in writing.

PHYSCIAL DEMANDS
• Ability to stand for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s).
• Ability to turn, bend with some twisting

Pay: $20.00 - $22.00 per hour

COMMENTS:
Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business.

The Assistant Store Manager (ASM) is responsible for supporting the Multi-Store Manager in driving profitable sales and providing an elevated and brand-right shopping experience. The ASM’s main responsibilities include driving initiatives in sales and customer experience, visual presentation, merchandising and operations. The ASM is also responsible for assisting in recruiting, training, team development and maintaining adequate store staffing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales Leadership

• Creates an elevated sales and customer service environment where customer engagement is the priority.
• Assists management in achieving store and company sales targets as well as other key performance indicators.
• Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with direct reports.

Business Ownership

• Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.
• Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.

Staffing and Associate Development

• Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
• Administers company HR programs including recruitment, performance reviews, compensation, employment practices and employment records.
• Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.

Operational Excellence

• Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.
• Executes and oversees all in-store practices as directed by the Retail Office and direct management.
• Protects company assets including inventory and cash banks as well as facilities ongoing maintenance and basic store upkeep.

Store Standards and Visual Guidelines

• Executes floor-set, promotional and visual merchandising directives.
• Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
• Ensures store appearance and atmosphere supports and reinforces the brand image.

QUALIFICATIONS:

• Minimum of three years retail sales experience including opening/closing, scheduling and supervision.
• Represents the fashion and style image of TR RETAIL, LLC.
• Ability to foster teamwork and build relationships with both customers and team.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

BENEFITS

• Uniform allowance
• Generous employee discount
• Flexible schedules based on business needs
• Paid parking
• 401(k)

Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Work Location: In person

Location:

• Salt at Our Kaka'ako (Oahu)
• Haleiwa (Oahu)
• Ala Moana Center (Oahu)
• Royal Hawaiian Center (Oahu)
• King's Shops (Big Island)
• Princeville Center (Kauai)

Our retail team is expanding and we are looking for friendly, collaborative, and passionate individuals to join our Ohana. With retail locations across the Hawaiian Islands, our team members strive to provide an extraordinary shopping experience while also acting as brand ambassadors. As The Original Aloha Shirt since 1936, we are deeply rooted in Hawai’i and inspired by the nature and beauty found both above and below the water’s surface. Come see what we’re all about and stay stoked with us!

Your Impact:

• Provide the best possible shopping experience for all guests
• Meet and/or exceed sales targets and KPI standards
• Fostering customer relationships for clienteling
• Standard opening and closing procedures
• Maintain store standards and participate in merchandising of exciting new product!
• Contribution to our team-oriented environment –achieving targets, friendly banter with store and individual contests and achieving overall store and company objectives

Benefits we offer:

• Ability to earn $16 - $20 per hour, plus commission and bonus potential
• Uniform allowance
• Generous employee discount
• Flexible schedules based on business needs

You’ll excel with the following:

• One to two years of retail experience including opening and closing procedures
• Ability to work nights, weekends and holidays
• A personality and style that meets the Kahala brand
• Basic computer knowledge – including experience with POS systems and Microsoft office
• Must currently reside on Oahu

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Experience:

• Retail sales: 2 years (Required)