
Join Us
With our corporate headquarters located in Honolulu and retail locations throughout the islands, we are lucky to spend every day in paradise! We welcome talented, creative, friendly and collaborative individuals who are able to uphold the traditions of our company through quality, passion and art. We appreciate those who are not afraid to act as change agents, who strive to make a difference and bring their unique personalities and skills to our diverse and team-oriented workplace. We love what we do and each day we strive to do it better.
AVAILABLE POSITIONS
Creative Asset Manager
The Creative Asset Manager joins iconic resort apparel brands of TR Retail LLC (Tori Richard and Kahala) to help develop and execute the forward-facing personality of our brands through physical and digital content applied and communicated across various channels.
As compelling visual installations and graphic content is crucial to all aspects of omni-channel marketing and communications, this role will report to the Director of Marketing. This role supports the development of physical and digital content for all parts of the Tori Richard Ltd DTC and wholesale businesses and brands and will establish and maintain effective service level agreements for all customers, both internal and external.
The Manager oversees and demonstrates complete ownership and accountability in their areas of responsibility, in partnership with the Director of Marketing and other leadership team members. Experienced in project management, execution and able to clearly delegate.
Responsible for the quality of visual projects & deliverables, the Manager will be an essential team player for both Tori Richard and Kahala brands, responsible for facilitating workflows and breaking down roadblocks for the executional team.
The Manager will evaluate gaps and resource needs to continue to deliver projects on time and under budget. The Manager builds a culture of leadership and a productive environment for the entire team. Exemplifies a “we over me” mentality. Manages the day to day while demonstrating capacity to push the limits of the program and drive innovation.
The Manager oversees a department of two graphic designers as well as managing relationships with external partners and suppliers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To be further defined in an ongoing manner collaboratively with the Director of Marketing, duties and responsibilities of this role include, but are not limited to:
Brand Collaterals and Visual Identity
Lead the Graphics team in partnership with the Marketing Director to ensure the quality and consistency of brand-right communications.
- Support the marketing department with innovative concepts for visual campaigns
- Support the marketing functions with multi-channel concept creation & execution
- Video and image editing using adapted software, and new technologies including AI.
- Create web ready product imagery to support E-com and Paid Ads as well as partners’ needs.
- Ensure product images meet quality and company standards
- Coordinate with Merchandising teams and our in-house studios to acquire images and graphic assets
- Manage photoshoot logistics
- Source for new vendors and talents
- Lead packaging and branding developments
- Confirm images are uploaded accurately to sites and digital asset management tools
- Assist with troubleshooting and resolve image issues
- Manage and track progress on assigned tasks through various interfaces including in-house task management tools, Microsoft Excel, Google Sheets, SharePoint
- Coordinate with cross-functional partners
- Organize tasks to meet deadlines
- Keep up to date with AI and other new technologies
- Create systems to improve filing & sharing graphics and video content
MINIMUM QUALIFICATIONS
- Bachelor's degree in design or related areas and/or seven+ years of Design/Visual campaign management experience preferred.
- Adaptability/Agility: Navigate uncertainty and ambiguity, swiftly adjusting priorities in a fast-paced environment.
- Entrepreneurship: Take the initiative to ensure business success, striving toward ambitious goals with innovation and a sense of ownership.
- Leadership: Inspire and motivate others, effectively developing and directing teams.
- Strong written and oral communication skills
- A positive attitude towards collaboration, and initiative with a “can do attitude” to ensure company financial and other goals are met.
- Organizational and time management skills are a must.
- Consumer apparel experience preferred.
PHYSCIAL DEMANDS
- Ability to sit for extended periods of time
- Ability to stand, walk, bend, kneel, squat, stoop and or twist
- Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
- Ability to turn, bend with some twisting
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Uniform Coordinator
Join Our Ohana!
Kahala is looking for a Uniform Coordinator to join our dynamic Uniform Division team. If you're passionate about fashion, organized, and get energized by following a project from concept to creation, this is your chance to contribute to a company rooted in quality, creativity, and aloha spirit.
As a Uniform Coordinator, you will be working closely with clients, internal teams, and external partners. You’ll help bring each project to life—managing timelines, creating tech packs, and ensuring every detail is accounted for from concept to production. You’ll be the essential link that keeps projects moving forward smoothly, delivering high-quality results while providing outstanding service and support along the way.
Key Responsibilities
- Responsible for preparing proposals and price quotes for uniforms and private label
- Creates Tech Packs in PLM and communicates Tech Pack information to the Production Department and factories.
- Responsible for initiating and coordinating cost requests for new styles in PLM and working cross-functionally with the tech and production team.
- Coordinates printing production with fabric and art team.
- Creates new style and sample requests in PLM.
- Assists with uniform fittings keeping records of fit.
- Facilitates grading requests and grading changes with the production department.
- Monitors and sends updates needed for cost information to Production.
- Create fabric pro forma for customer-owned fabric.
- Monitors customer-owned fabric and follows up with customer’s orders. Calculates approximate number of shirts able to use based on garment yields by size.
- Works on visual presentations of uniform programs and tradeshows (e.g., Storyboarding, PowerPoint slides, etc.)
- Creates and maintains customer style information.
- Generate and monitor customer sales orders.
- Initiate and update customer accounts, provide product information, and support services to customers.
- Communicate across departments for purposes of producing, invoicing, and shipping customer orders.
- Responsible for monitoring, updating, and managing uniform inventory (finished goods, customer-owned fabric, fit line, ready-to-wear, etc.)
- Assists in uniform order data accumulation and submission for production orders.
- Responsible for elevating and enhancing internal processes and building strong relationships across functional departments to ensure maximum efficiency.
- Other duties as required and assigned.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Fashion Design or a related field
- 2–4 years of experience in the fashion/apparel industry, specifically in product development, production coordination, or technical design.
- Hands-on experience with Tech Pack creation and working with PLM systems
- Proficiency in Adobe Illustrator and Photoshop for technical flat sketches and presentation boards.
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint (for order tracking and presentation decks).
- Strong organizational skills and attention to detail; ability to manage multiple tasks and deadlines.
- Effective written and verbal communication skills; able to liaise clearly across departments (production, tech, art, sales, and customers).
- Customer-focused mindset with professional experience in client-facing communication and support.
- Basic knowledge of garment construction, patternmaking, silhouettes, colorways, sewing techniques, fabrications, and trims is a plus.
PHYSCIAL DEMANDS
- Ability to sit for extended periods of time
- Ability to stand, walk, bend, kneel, squat, stoop and or twist
- Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s).
- Ability to turn, bend with some twisting
Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.
Job Type: Full-time
Pay: $62,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Start ApplicationAssistant Store Manager at Ala Moana
To be a Kahala Assistant Store Manager is to be an ambassador and artisan of the Kahala lifestyle. Our retail teams tell the story of our constantly evolving resort apparel craftsmanship. Dozens of sales assistants embody our values on a daily basis and cultivate the same ambition: to welcome customers and invite them to experience the joyful world of Kahala.
When you join one of our stores, you will thrive in an inspiring, multicultural environment, using your talent to showcase an extensive collection of beautiful, textile art-based resort apparel options for men and women.
Position: Assistant Store Manager
Location: Ala Moana Center
The Assistant Store Manager (ASM) is responsible for supporting the Multi-Store Manager in driving profitable sales and providing an elevated and brand-right shopping experience. The ASM’s main responsibilities include driving initiatives in sales and customer experience, visual presentation, merchandising and operations. The ASM is also responsible for assisting in recruiting, training, team development and maintaining adequate store staffing.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sales Leadership
- Creates an elevated sales and customer service environment where customer engagement is the priority.
- Assists management in achieving store and company sales targets as well as other key performance indicators.
- Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with direct reports.
Business Ownership
- Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.
- Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.
Staffing and Associate Development
- Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
- Administers company HR programs including recruitment, performance reviews, compensation, employment practices and employment records.
- Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.
Operational Excellence
- Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.
- Executes and oversees all in-store practices as directed by the Retail Office and direct management.
- Protects company assets including inventory and cash banks as well as facilities ongoing maintenance and basic store upkeep.
Store Standards and Visual Guidelines
- Executes floor-set, promotional and visual merchandising directives.
- Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
- Ensures store appearance and atmosphere supports and reinforces the brand image.
QUALIFICATIONS:
- Minimum of three years retail sales experience including opening/closing, scheduling and supervision.
- Represents the fashion and style image of TR RETAIL, LLC.
- Ability to foster teamwork and build relationships with both customers and team.
- Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
BENEFITS
- Uniform allowance
- Generous employee discount
- Flexible schedules based on business needs
- Paid parking
- 401(k)
Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Work Location: In person
Start ApplicationVISUAL MERCHANDISER
The Visual Merchandiser joins the iconic resort apparel brand group TR Retail LLC. to execute initiatives around the visual presentation and merchandising of the retail store locations. This role is responsible for ensuring a consistent and elevated brand presentation, tailored to each location’s unique layout and customer demographic. The Visual Merchandiser should also work with retail leadership to execute against business objectives through the movement of physical products and help store teams physically set seasonal campaigns in alignment with the brands’ vision. The ideal candidate is both creative and highly organized, with a strong understanding of visual storytelling, product placement strategies, and retail business drivers.
Brand & Visual Merchandising Standards
- Maintain strong visual principles ensuring consistency across stores while adapting to unique layouts, customer demographics, and product assortments
- Execute brand directives across all retail locations, including floor layouts, product placement, window displays, and fixture movement
- Oversee mannequin changes and window directives are implemented according to directives
- Keep all visual elements such as props and signage clean, on brand, and relevant
- Regularly audit store merchandising standards and make in the moment suggestions to maintain brand standards
- Ensure all visual areas are clean, organized, and well-lit. Address or report and issues that impact appearance or client experience to the appropriate internal stakeholders
Learning & Engagement
- Partner with Store Managers and teams to communicate standards and expectations
- Train teams on basic merchandising principles, brand expectations, and how to execute seasonal floor sets and activations
- Provide in the moment feedback, work with store teams on visual merchandising activities, and follow-up on any tasks as assigned
- Foster a shared responsibility for visual standards, empowering the teams to own the visual representation of their stores
- Review product knowledge while working on the store salesfloor, communicating the “why” behind product placement with educating features and benefits of the product
- Collaborate with creative, retail, and buying teams to pilot new visual strategies in the field
- Acts as a brand ambassador on the sales floor by supporting the sales team in delivering an elevated client experience by interacting with clients when appropriate and maintaining professionalism while in client purview
Analytics & Reporting
- Analyze business trends, assortment needs, and client feedback to identify merchandising opportunities and execute creative, data-driven solutions that drive sales
- Review sales performance by location and product selling for each brand to execute personalized action plans based on individual store needs
- Track and report on merchandising initiatives and floor updates, verifying intended outcomes or identifying opportunities for further optimization
- Communicate field observations and market-specific insights into the Visual and Retail leadership teams
New Initiatives and Projects
- Assist with campaign launches, product drops, activations that require visual merchandising partnership including set-up, installation, or removal of all in-store brand elements such as signage, props, displays, event materials, or seasonal items
- Support visual & operational execution for store openings, renovations, and store closings
- Propose new display ideas, window concepts, or in-store story-telling moments based on trends, market research and observations, and client feedback
- Attend store meetings, conference calls, Manager Meetings, and other training requirements as outlined by management
This description reflects the key responsibilities but is not intended to be all-inclusive. The role may evolve and include additional duties and responsibilities as assigned to meet the shifting needs of the organization.
HOW TO BE SUCCESSFUL IN THIS ROLE:
- Think like a client. Anticipate needs and create displays that feel personal to the brands, relevant, and timely while considering the client experience in each physical store.
- Balance brand and business. Be both a storyteller and a tactician, building emotional connections while driving measurable results. Communicate these initiatives clearly and consistently.
- Be self-directed and accountable. With limited oversight, success relies on your ability to take initiative, execute standards, and confidently solve challenges independently.
- Stay curious and proactive. Test, learn, and pivot. Look for new ideas, stay on top of innovations, and look for new ideas driven by data and experience.
- Build strong in-store relationships. Establish trust and collaboration. Work alongside them to elevate our physical presence.
- Manage time intentionally. Prioritize store visits, communicate expectations, provide timely follow-up, and do what you commit to. Adheres to company guidelines for dependability and attendance.
- Prioritize with purpose. With multiple locations and competing deadlines, the way to win is to know what to tackle first. Focus on high visibility and revenue generating stores and tasks. Stay agile, communicate, and partner when needed.
- Stay inspired. Be on the lookout for market shifts, competitor strategies, and client reactions. Constantly challenge your creativeness by staying fresh, innovative, and in the know of what is new and trending.
WORK ENVIRONMENT & SCHEDULE:
- Field-based; rotates between the corporate office & assigned store locations. Interisland travel may be required.
- This position will spend majority of their time on the sales floor, in stockrooms, and occasionally at the corporate office for business review and touch bases
- The typical schedule is Monday – Friday during store operating hours which vary by location. Schedules may also require early mornings, late nights, or weekends based on floor changes, product launches, or special projects
- Must be comfortable with an ever-adaptive, fast-paced retail store environment, while stores may be open and active.
- Physical demands are part of the role, including being on your feet for long periods of time, climbing on ladders, or moving mannequins and fixtures.
QUALIFICATIONS:
Required:
- High School graduate or equivalent
- Ability to work flexible schedule including nights, weekends, and holidays
- Valid driver’s license with reliable transportation
- 2 – 3 years of experience in visual merchandising
- Strong understanding of visual merchandising standards and ability to interpret and execute against directives
- Strong interpersonal and communication skills to collaborate with store leadership and teams
- Self-directed, proactive, and comfortable working independently
- Basic proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams)
Preferred:
- Experience supporting multiple locations or working in a field-based visual role
- Background in fashion, lifestyle, or specialty retail environments
- Understanding of retail KPIs and how they connect to sales performance
- Experience supporting new store openings, events, or other projects
PHYSICAL DEMANDS:
- Ability to sit for extended periods of time
- Ability to stand for extended periods of time
- Ability to stand, walk, bend, kneel, squat, stoop and or twist
- Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s)
- Ability to turn, bend with some twisting
- Ability to lift 25 pounds occasionally for materials, displays, or event set-up
- Capability to travel occasionally – locally, interisland, or nationally
BENEFITS:
- Paid time off
- 401(k)
- Medical/Prescription/Drug/Vision insurance
- Group Life insurance
- Ability to enroll in supplemental insurance through AFLAC
- Employee Discount
- Referral program
- Bereavement Leave
- Other benefits as outlined in the Employee Handbook
COMMENTS:
Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
Work Location: In person
Start ApplicationSales Associate
Location:
- Sheraton Waikiki (Oahu)
- Salt at Our Kakaako (Oahu)
- Waikiki Beachwalk (Oahu)
- Ala Moana Center (Oahu)
- King's (Big Island)
Our retail team is expanding and we are looking for friendly, collaborative, and passionate individuals to join our Ohana. With retail locations across the Hawaiian Islands, our team members strive to provide an extraordinary shopping experience while also acting as brand ambassadors. As The Original Aloha Shirt since 1936, we are deeply rooted in Hawai’i and inspired by the nature and beauty found both above and below the water’s surface. Come see what we’re all about and stay stoked with us!
Your Impact:
- Provide the best possible shopping experience for all guests
- Meet and/or exceed sales targets and KPI standards
- Fostering customer relationships for clienteling
- Standard opening and closing procedures
- Maintain store standards and participate in merchandising of exciting new product!
- Contribution to our team-oriented environment –achieving targets, friendly banter with store and individual contests and achieving overall store and company objectives
Benefits we offer:
- Ability to earn $14 - $20 per hour, to include base pay and commission
- Uniform allowance
- Generous employee discount
- Flexible schedules based on business needs
You’ll excel with the following:
- One to two years of retail experience including opening and closing procedures
- Ability to work nights, weekends and holidays
- A personality and style that meets the Kahala brand
- Basic computer knowledge – including experience with POS systems and Microsoft office
- Must currently reside on Oahu
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
Experience:
- Retail sales: 2 years (Required)
Start Application