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ESSENTIAL DUTIES AND RESPONSIBILITIES

To be further defined in an ongoing manner collaboratively with the Director of Marketing, duties and responsibilities of this role include, but are not limited to:

Key Responsibilities

• Lead the conceptualization and execution of visual designs for visual campaigns, websites, social media, packaging, and branded collaterals.
• Translate marketing and business objectives into compelling visual communication materials
• Maintain brand consistency across all design outputs while evolving the visual identity.
• Collaborate with copywriters, marketers, developers, and other stakeholders to deliver cohesive creative assets.
• Perform video and image editing using adapted software, and emerging tools including AI.
• Manage multiple projects simultaneously, ensuring deadlines and quality standards are met.
• Provide art direction and mentorship to junior designers and freelancers.
• Lead graphic projects in collaboration with different teams and studios to acquire images and graphic assets.
• Be curious, stay current and share best practices on design trends, tools, and technologies to continuously elevate the brand’s visual presence.
• Source for new vendors and talents as needed.
• Lead systems improvements for filing & sharing graphics and video content.
• Assist the marketing team with photoshoot coordination & production.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Graphic Design, Visual Arts, or related field
• 5+ years of professional design experience, preferably in an agency or in-house creative team.
• Expert proficiency in Adobe Creative Suite and Video editing tools.
• Strong portfolio showcasing a range of design work across digital and print media.
• Excellent understanding of typography, layout, color theory, and branding.
• Experience with motion graphics, video editing, or UI/UX design is a plus.
• Strong project management and organizational skills.
• Ability to give and receive constructive feedback.

PREFERED SKILLS

• Experience working in fast-paced environments with tight deadlines.
• Familiarity with web design principles and responsive design.
• Knowledge of accessibility standards and inclusive design practices.
• Passion for storytelling through visual design.
• Consumer apparel experience.

PHYSCIAL DEMANDS

• Ability to sit for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
• Ability to turn, bend with some twisting

BENEFITS:

• 401(k)
• Dental insurance
• Generous Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

COMMENTS:

Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Experience:

• Graphic design: 5 years (Required)
• Branding: 5 years (Required)
• Layout design: 5 years (Required)
• Project management: 5 years (Required)
• Adobe Creative Suite: 5 years (Required)
• Visual design: 5 years (Required)

Location:

• Honolulu, HI 96819 (Required)

Work Location: In person

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales Leadership

• Creates an elevated sales and customer service environment where customer engagement is the priority.
• Drives performance in achieving store and company sales targets as well as other key performance indicators.
• Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with the Retail Office.
• Reviews and delivers results in sales, brand experience and customer relationships.
• Executes omni-channel selling behaviors by utilizing available tools and technology.
• Builds a client book through establishing client relationships to drive additional sales and customer engagement.
• Effectively utilizes marketing and promotional activities to engage customers and drive results.

Business Ownership

• Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.
• Builds strategies to meet or exceed business expectations by consistently meeting commitments and re-aligning to evolving ambitions.
• Multi-tasks and prioritizes business needs.
• Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.
• Provides feedback on product selling and performance and utilizes reporting to make strategic merchandise moves to improve product selling.

Staffing and Associate Development

• Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
• Networks locally to recruit and hire top talent.
• Follows company criteria for properly hiring, reviewing, coaching and developing staff.
• Administers company HR programs including performance reviews, compensation adjustments, employment practices and employment records.
• Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.
• Evaluates team performance and provides ongoing feedback fostering transparency and ongoing interaction with all team members.
• Participates in the facilitation of store meetings.

Operational Excellence

• Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.
• Executes and oversees all in-store practices as directed by the Retail Office and direct management.
• Oversees and ensures compliance in inventory management processes for accuracy and loss prevention.
• Protects company assets including inventory and cash banks as well as ongoing facilities maintenance and basic store upkeep.
• Understands, supports, and complies with all company policies and procedures.

Store Standards and Visual Guidelines

• Executes floor-set, promotional and visual merchandising directives.
• Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
• Ensures store appearance and atmosphere supports and reinforces the brand image.

Work Environment

• Creates a working environment that encourages others to develop and excel.
• Fosters a work climate that inspires mutual trust, integrity, respect, professionalism, and teamwork to maintain a collaborative, fun and inspiring work environment and achieve goals.

Miscellaneous

• Participates in all conference calls, store and manager meetings and training sessions.
• Adheres to all company guidelines of dependability, professionalism and conduct.
• Handles other duties as assigned by the Retail Office.

QUALIFICATIONS:

• High School graduate or equivalent.
• Minimum of five years retail sales experience including opening/closing, scheduling and supervision.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Represents the fashion and style image of TR RETAIL, LLC.
• Strong verbal and written communication skills.
• Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to foster teamwork and build relationships with both customers and team.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.
• Ability to exercise good judgment and decision-making skills.
• Computer skills, including basic knowledge of online ordering, Microsoft Office and point of sale systems.

Mathematical Skills:

• High School math proficiency i.e. ability to add, subtract, complex multiplication, division, calculate percents for completion of ledgers, bank deposits and schedules.
• Basic math skills for purchases, payment transactions and bank deposits.
• Retail Math not required but a plus.

Physical Demands:

• Ability to stand for duration of scheduled shift.
• Ability to stand, walk, bend, squat and or twist.
• Ability to grasp, push, reach and manipulate objects with right/left hand(s).
• Ability to bend at waist with some twisting.
• Reaching above or below shoulder level.
• Ability to use a ladder up to 10 feet.
• Ability to lift or move 25lbs.

Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

As a Uniform Coordinator, you will be working closely with clients, internal teams, and external partners. You’ll help bring each project to life—managing timelines, creating tech packs, and ensuring every detail is accounted for from concept to production. You’ll be the essential link that keeps projects moving forward smoothly, delivering high-quality results while providing outstanding service and support along the way.

Key Responsibilities

• Responsible for preparing proposals and price quotes for uniforms and private label
• Creates Tech Packs in PLM and communicates Tech Pack information to the Production Department and factories.
• Responsible for initiating and coordinating cost requests for new styles in PLM and working cross-functionally with the tech and production team.
• Coordinates printing production with fabric and art team.
• Creates new style and sample requests in PLM.
• Assists with uniform fittings keeping records of fit.
• Facilitates grading requests and grading changes with the production department.
• Monitors and sends updates needed for cost information to Production.
• Create fabric pro forma for customer-owned fabric.
• Monitors customer-owned fabric and follows up with customer’s orders. Calculates approximate number of shirts able to use based on garment yields by size.
• Works on visual presentations of uniform programs and tradeshows (e.g., Storyboarding, PowerPoint slides, etc.)
• Creates and maintains customer style information.
• Generate and monitor customer sales orders.
• Initiate and update customer accounts, provide product information, and support services to customers.
• Communicate across departments for purposes of producing, invoicing, and shipping customer orders.
• Responsible for monitoring, updating, and managing uniform inventory (finished goods, customer-owned fabric, fit line, ready-to-wear, etc.)
• Assists in uniform order data accumulation and submission for production orders.
• Responsible for elevating and enhancing internal processes and building strong relationships across functional departments to ensure maximum efficiency.
• Other duties as required and assigned.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Fashion Design or a related field
• 2–4 years of experience in the fashion/apparel industry, specifically in product development, production coordination, or technical design.
• Hands-on experience with Tech Pack creation and working with PLM systems
• Proficiency in Adobe Illustrator and Photoshop for technical flat sketches and presentation boards.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint (for order tracking and presentation decks).
• Strong organizational skills and attention to detail; ability to manage multiple tasks and deadlines.
• Effective written and verbal communication skills; able to liaise clearly across departments (production, tech, art, sales, and customers).
• Customer-focused mindset with professional experience in client-facing communication and support.
• Basic knowledge of garment construction, patternmaking, silhouettes, colorways, sewing techniques, fabrications, and trims is a plus.

PHYSCIAL DEMANDS

• Ability to sit for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s).
• Ability to turn, bend with some twisting

Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Job Type: Full-time

Pay: $55,000 - $65,000 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

The Assistant Store Manager (ASM) is responsible for supporting the Multi-Store Manager in driving profitable sales and providing an elevated and brand-right shopping experience. The ASM’s main responsibilities include driving initiatives in sales and customer experience, visual presentation, merchandising and operations. The ASM is also responsible for assisting in recruiting, training, team development and maintaining adequate store staffing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales Leadership

• Creates an elevated sales and customer service environment where customer engagement is the priority.
• Assists management in achieving store and company sales targets as well as other key performance indicators.
• Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with direct reports.

Business Ownership

• Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.
• Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.

Staffing and Associate Development

• Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
• Administers company HR programs including recruitment, performance reviews, compensation, employment practices and employment records.
• Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.

Operational Excellence

• Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.
• Executes and oversees all in-store practices as directed by the Retail Office and direct management.
• Protects company assets including inventory and cash banks as well as facilities ongoing maintenance and basic store upkeep.

Store Standards and Visual Guidelines

• Executes floor-set, promotional and visual merchandising directives.
• Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
• Ensures store appearance and atmosphere supports and reinforces the brand image.

QUALIFICATIONS:

• Minimum of three years retail sales experience including opening/closing, scheduling and supervision.
• Represents the fashion and style image of TR RETAIL, LLC.
• Ability to foster teamwork and build relationships with both customers and team.
• Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

BENEFITS

• Uniform allowance
• Generous employee discount
• Flexible schedules based on business needs
• Paid parking
• 401(k)

Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Work Location: In person

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Visual Merchandising & Brand Execution

• Act as a strategic partner in planning and executing seasonal campaigns and product releases, working cross-functionally to develop visual strategies, timelines, and presentation principles that support the GTM strategy
• Lead the execution of visual merchandising guidelines across all brick & mortar locations, creating standards and holding accountability directly or indirectly through the Visual Merchandiser to ensure proper brand implementation
• Collaborate closely with creative, marketing, and merchandising teams to localize visual merchandising directives
• Communicate visual directives clearly and effectively to store teams and visual merchandisers, providing context, guidelines, and follow-up to ensure understanding and proper implementation
• Regularly assess store environments to identify opportunities for elevated product storytelling including but not limited to signage, props, campaign assets, and promotional materials
• Directly manage the VM team, providing coaching, development, and oversight to ensure consistency, brand alignment, and to bring conversion-driving solutions to life

Field Operations & Store Support

• Serve as a key business driver and first point of contact for Neighbor Island store leaders and teams, supporting day-to-day operations
• Support teams during peak moments – floor sets, high impact time periods, product launches, and scheduling challenges
• Identify process gaps, resources needed, or local opportunities and partner with the Director, Retail & eCommerce to execute on objectives
• Maintain visual and operational standards through regular store visits, floor walks, and building of action plans for store specific results

Business Performance & Driving Initiatives

• Monitor store performance trends, assortment opportunities, and store feedback to build and prioritize initiatives around basic KPIs such as driving traffic, converting transactions, or building average order value
• Collaborate with store leaders and landlord representatives to partner on marketing opportunities, traffic driving initiatives, and brand awareness campaigns
• Use sales and product data to impact visual presentations and storytelling, working directly with the store teams on the floor to review quantitative and qualitative information to boost overall awareness and sales
• Monitor store associates’ sales and contributions, making recommendations to enhance personal performance
• Lead and coach store teams to participate in company objectives such as loyalty and clienteling programs. Assess engagement and outcomes for further growth and traction

This description reflects the key responsibilities but is not intended to be all-inclusive. The role may evolve and include additional duties and responsibilities as assigned to meet the shifting needs of the organization.

HOW TO BE SUCCESSFUL IN THIS ROLE:

• Think like a client. Anticipate needs and create displays that feel personal to the brands, relevant, and timely while considering the client experience in each physical store.
• Lead with strategy and creative agility. Balance brand and business. Be both a storyteller and a tactician, building emotional connections while driving measurable results. Understand the big picture and bring it to life with visual storytelling and high-level execution.
• Communicate with clarity and purpose. Deliver expectations, ensure consistency, and be reactive to feedback.
• Plan ahead, stay flexible. Anticipate needs, use tools to stay on track, communicate updates, and pivot/realign as reality hits.
• Pay attention to the details. Success will come from a deep understanding of everything that influences client experience and drives business results – from product placement and team strengths to daily traffic patterns and in-store behaviors.
• Own your outcomes. Take initiative, hit deadlines, follow through from concept to execution. Celebrate successes and rebound when needed while driving a culture of learning and constant improvement.

WORK ENVIRONMENT & SCHEDULE:

• This role is a field-based role requiring regular travel to stores and the corporate office with monthly or bi-monthly Neighbor Island store visits.
• The typical schedule is Monday – Friday during store operating hours which vary by location. Schedules may also require early mornings, late nights, or weekends based on floor changes, product launches, peak time periods, or special projects. Remote office work can be done before store operating hours.
• The candidate should be comfortable working in a fast paced, multi-faceted department that is results-driven with shifting priorities.
• Must be comfortable with an ever-adaptive, fast-paced retail store environment, while stores may be open and active.
• Physical demands are part of the role, including being on your feet for long periods of time, climbing on ladders, or moving mannequins and fixtures.

QUALIFICATIONS:

Required:

• 3-5 years of experience in leading visual merchandising principles and field execution
• Valid driver’s license with reliable transportation
• Proven success managing or influencing visual standards across multiple store locations or a diverse range of brands/campaigns
• Strong understanding of visual storytelling, product placement strategy, and retail client experience
• Exceptional time management and organizational skills with the ability to manage multiple projects and priorities
• Strong communication & influencing skills with the ability to motivate and guide store teams and VM through clear direction and partnership
• Basic proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams)

Preferred Qualifications:

• Experience supporting multiple locations
• Background in fashion, lifestyle, or specialty retail environments
• Understanding of retail KPIs and how they connect to sales performance
• Experience supporting new store openings, events, or other projects

PHYSICAL DEMANDS:

• Ability to sit for extended periods of time
• Ability to stand for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s)
• Ability to turn, bend with some twisting
• Ability to lift 25 pounds occasionally for materials, displays, or event set-up
• Capability to travel occasionally – locally, interisland, or nationally

BENEFITS:

• Paid time off
• 401(k)
• Medical/Prescription/Drug/Vision insurance
• Group Life insurance
• Ability to enroll in supplemental insurance through AFLAC
• Employee Discount
• Referral program
• Bereavement Leave
• Other benefits as outlined in the Employee Handbook

COMMENTS:

Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Location:

• Sheraton Waikiki (Oahu)
• Salt at Our Kakaako (Oahu)
• Waikiki Beachwalk (Oahu)
• Ala Moana Center (Oahu)
• King's (Big Island)

Our retail team is expanding and we are looking for friendly, collaborative, and passionate individuals to join our Ohana. With retail locations across the Hawaiian Islands, our team members strive to provide an extraordinary shopping experience while also acting as brand ambassadors. As The Original Aloha Shirt since 1936, we are deeply rooted in Hawai’i and inspired by the nature and beauty found both above and below the water’s surface. Come see what we’re all about and stay stoked with us!

Your Impact:

• Provide the best possible shopping experience for all guests
• Meet and/or exceed sales targets and KPI standards
• Fostering customer relationships for clienteling
• Standard opening and closing procedures
• Maintain store standards and participate in merchandising of exciting new product!
• Contribution to our team-oriented environment –achieving targets, friendly banter with store and individual contests and achieving overall store and company objectives

Benefits we offer:

• Ability to earn $14 - $20 per hour, to include base pay and commission
• Uniform allowance
• Generous employee discount
• Flexible schedules based on business needs

You’ll excel with the following:

• One to two years of retail experience including opening and closing procedures
• Ability to work nights, weekends and holidays
• A personality and style that meets the Kahala brand
• Basic computer knowledge – including experience with POS systems and Microsoft office
• Must currently reside on Oahu

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Experience:

• Retail sales: 2 years (Required)