Join Us

ESSENTIAL DUTIES AND RESPONSIBILITIES

The position is accountable for helping shape the public image of the company. This is achieved by assisting the Sr Manager Marketing & eCommerce in maintaining the company’s perception through the maintenance and functionality of the online channels, understanding the importance of timing, meeting deadlines, responding to crises and setbacks, and ensuring that information & creative release is consistent with the strategy.

This role will assist in regularly analyzing and evaluating consumer and commercial insights and analytics and assist in the delivery of innovative content and marketing campaigns from the Marketing team on the websites. Some of the weekly to monthly tasks will include the following:

• Perform regular site audits ensuring all functionality operates as intended, finding, and resolving any bugs, or unoptimized capabilities.
• Respond quickly to any unscheduled site adjustments based on unforeseen circumstances, requests from key executives, etc.
• Liaise with remote Website Administrator, located in the Philippines, for regular product uploads and updates, site merchandising, and other site administration as necessary.
• Main point of contact with our eCommerce support agency in listing and monitoring all support tickets, site development projects, etc.
• Lead research on additional and replacement apps, plug ins, and other tech stack elements as part of an ongoing effort to ensure a modern and customer-focused omnichannel experience, aligned with financial, branding, and customer experience objectives.
• Assist in the analyzing of KPI metrics and performance of the creative content.
• Assist in coordinating launches or re-launches of product across various digital channels.
• Collaborate with respective teams needed to execute these tasks.

MINIMUM QUALIFICATIONS

• Bachelor's degree/or 3+ years of eCommerce experience preferred.
• Strong written and oral communication skills.
• Good working knowledge of eCommerce platforms (Shopify Plus preferred), Office 365, Asana or similar, Analytics Tools, ESP (Klaviyo preferred).
• Prior experience with online retailing and marketing in a B2C setting.
• Technical competency and previous experience in working in both marketing and web production e-commerce environments.
• Knowledge of current online trends in the industry
• A positive attitude towards collaboration, and initiative with a “can do attitude” to ensure company financial and operational goals are met.
• Technical aptitude with web-based tools, organizational and time management skills are a must.
• Expertise with multi-channel customer acquisition
• Consumer apparel experience preferred.

PHYSICAL DEMANDS

• Ability to sit for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, push, pull, reach, and manipulate objects with right/left hand(s).
• Ability to turn, bend with some twisting

BENEFITS:

• 401(k)
• Dental insurance
• Generous Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

LOCATION

• Location: Corporate Office (Oahu)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage multiple channels (via CRM, email, website, and phone), respond to customers and action on their requests.

• Answer, assist, and engage customers on social media/digital channels (Facebook, Instagram, website, Reviews platform, etc).
• Assist in inventory management as needed, update the online store when necessary

MINIMUM QUALIFICATIONS

• Experience in customer service (hospitality or retail environment)
• Strong written and verbal communication skills
• Strong organizational skills
• Tech savvy
• Solutions based mind-set
• Ability to work independently and both in-office and remotely
• Has a “can do” and patient attitude and approach

PHYSCIAL DEMANDS

• Ability to sit for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
• Ability to turn, bend with some twisting

BENEFITS:

• 401(k)
• Dental insurance
• Generous Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

The Pattern Maker is responsible for the creation of patterns for local garment production and to help with offshore styles as needed using both computer software and physical equipment.  This position also collaborates with contractors to conduct sewing explanations and assemble sample packages.

Location: Corporate Office (Oahu)

Some Duties and Responsibilities:

• Generates patterns (including first pattern, cut-out fabric, sew, fit and modify as needed) for local production.
• Creates garment specification (measurements) for new styles.
• Manages the sewing floor along with the Production Clerk.
• Creates cost sheets for all divisions using information provided by Production Manager.
• Creates style masters and bills of materials for all TRIA styles.
• Creates computer markers for basic styles.
• Participates in fittings with the merchandising staff and executes pattern corrections as needed.

Experience:

• College degree with certification in pattern design or equivalent work experience.
• Minimum of 1 year of experience in pattern making.
• Must have working knowledge of GT system and PDS.
• Must have working knowledge of new patterns and how to make revisions.
• Basic knowledge of different fabrications and previous sewing experience preferred.

Job Type:  Full-Time

Benefits:

• Health insurance
• Employee discount
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday

Location: Corporate Office (Oahu)

The Seamstress is responsible for producing samples and scheduled garments using industrial sewing machines to fulfil orders in a timely manner.  Also, the seamstress position is required to be accurate and efficient in production of garments while being flexible with fluctuating deadlines.

Please download the application below and email it to hr@toririchard.com to apply!

Duties and Responsibilities:

• Sew sample garments and scheduled production units (including new styles) using industrial sewing machines.
• Conduct repairs as needed for both domestic and offshore produced garments.
• Match thread color to prints.
• Communicate machine maintenance and repair needs to the Production Manager in a timely fashion.
• Turn knobs, screws, and dials to adjust settings of machinery, according to garment styles and equipment needs.
• Mount attachments (i.e. needles, cutting blades, etc.) and adjust machine guides according to appropriate specifications.

Experience:

• Must be able to use an industrial sewing machine.
• Must be flexible to fluctuating deadlines.
• Ability to work under pressure and meet deadlines.
• Previous relevant work experience preferred.

Job Type:  Full-Time

Benefits:

• Health insurance
• Employee discount
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday

Location:

• Sheraton Waikiki (Oahu)
• Salt at Our Kakaako (Oahu)
• Waikiki Beachwalk (Oahu)
• Ala Moana Center (Oahu)

Our retail team is expanding and we are looking for friendly, collaborative, and passionate individuals to join our Ohana. With retail locations across the Hawaiian Islands, our team members strive to provide an extraordinary shopping experience while also acting as brand ambassadors. As The Original Aloha Shirt since 1936, we are deeply rooted in Hawai’i and inspired by the nature and beauty found both above and below the water’s surface. Come see what we’re all about and stay stoked with us!

Your Impact:

• Provide the best possible shopping experience for all guests
• Meet and/or exceed sales targets and KPI standards
• Fostering customer relationships for clienteling
• Standard opening and closing procedures
• Maintain store standards and participate in merchandising of exciting new product!
• Contribution to our team-oriented environment –achieving targets, friendly banter with store and individual contests and achieving overall store and company objectives

Benefits we offer:

• Competitive hourly base plus commission
• Uniform allowance
• Generous employee discount
• Flexible schedules based on business needs

You’ll excel with the following:

• One to two years of retail experience including opening and closing procedures
• Ability to work nights, weekends and holidays
• A personality and style that meets the Kahala brand
• Basic computer knowledge – including experience with POS systems and Microsoft office
• Must currently reside on Oahu

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Commission pay

Experience:

• Retail sales: 2 years (Required)