Join Us

With our corporate headquarters located in Honolulu and retail locations throughout the islands, we are lucky to spend every day in paradise! We welcome talented, creative, friendly and collaborative individuals who are able to uphold the traditions of our company through quality, passion and art. We appreciate those who are not afraid to act as change agents, who strive to make a difference and bring their unique personalities and skills to our diverse and team-oriented workplace. We love what we do and each day we strive to do it better.

AVAILABLE POSITIONS

SHIPPING CLERK

The Shipping Clerk/Backup Driver is responsible for accurately and efficiently completing daily warehouse operations and preparation of local and off-island orders, such as pulling and packing orders, tagging garments, receiving merchandise and materials, etc. Additionally, the Shipping Clerk/Backup Driver performs various other warehouse duties as assigned by the shipping manager including but not limited to, operating company vehicles to conduct product deliveries and pickups. This position must have and maintain a valid driver’s license and clean driving abstract.

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ESSENTIAL DUTIES AND RESPONSIBILITIES


• Receiving duties
o Accurately check-in all merchandise and material entering the warehouse according to cutsheets and/or 
packing lists.
o Efficiently and safely stage all received merchandise in appropriate areas.
• Pulling duties
o Accurately pull garments from the warehouses to fulfill pick ticket orders.
o Ensure items are properly labeled and tagged according to customer request standards, prior to packing.
o Ensure items are immediately returned to appropriate areas.
• Order Preparation duties
o Steaming, tagging, folding, and/or bagging garments. 
o Effectively quality check garments before prepping for shipment.
o Accurately perform any necessary additional steps required by customers as needed (i.e. any additional stickering or labeling).
o Ensure items are immediately returned to appropriate areas.
• Packing duties
o Efficiently scan and pack all orders accurately while meeting and maintaining changing deadlines. 
o Neatly pack bagged garments for shipping according to standards.
o Accurately input order information to computer and print shipping labels.
o Weigh and attach appropriate postage to all outgoing orders.
o Receive all incoming mail (UPS, FedEx, USPS, etc.)
• Other duties
o Maintain effective and timely communication with the Shipping Manager regarding problems with orders, missing goods, excess goods, damaged goods, pending shipments, etc.
o Ensure goods are always protected and kept clean and dry.
o Maintain organization and cleanliness of warehouse, specifically assigned sections.
o Assist other team members with their workloads as needed. 
o Assist in the completion and maintenance of physical inventory. 
o Proactively assist and perform other various warehouse duties as needed by the Shipping Manager.
o Operate company vehicles to conduct product deliveries and pickups as needed by the Shipping Manager.


MINIMUM QUALIFICATIONS
• High school diploma or equivalent.
• Valid driver’s license.
• Clean driving abstract.
• Previous warehouse experience a plus.
• Demonstrates the ability to be efficient, accurate, and detail oriented.
• Reliable, punctual, responsible, and trustworthy.
• Possesses a great work ethic and a "can do" attitude.
• Ability to effectively prioritize, multi-task, and manage time.
• Ability to demonstrate composure under pressure.
• Demonstrate a strong ability to work as a team.
• Ability to work overtime as needed.


PHYSCIAL DEMANDS
• Ability to stand for extended periods of time.
• Ability to stand, walk, bend, kneel, squat, stoop, turn and/or twist.
• Ability to grasp, squeeze, push, pull, reach, and manipulate objects with right/left hand(s).
• Ability to lift and carry 40+ lbs

Pay: $17.00 per hour


COMMENTS:
Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business.

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VISUAL MERCHENDISER

The Visual Merchandiser joins the iconic resort apparel brand group TR Retail LLC. to execute initiatives around the visual presentation and merchandising of the retail store locations. This role is responsible for ensuring a consistent and elevated brand presentation, tailored to each location’s unique layout and customer demographic. The Visual Merchandiser should also work with retail leadership to execute against business objectives through the movement of physical products and help store teams physically set seasonal campaigns in alignment with the brands’ vision. The ideal candidate is both creative and highly organized, with a strong understanding of visual storytelling, product placement strategies, and retail business drivers.

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ESSENTIAL DUTIES AND RESPONSIBILITIES:

Brand & Visual Merchandising Standards

  • Maintain strong visual principles ensuring consistency across stores while adapting to unique layouts, customer demographics, and product assortments
  • Execute brand directives across all retail locations, including floor layouts, product placement, window displays, and fixture movement
  • Oversee mannequin changes and window directives are implemented according to directives
  • Keep all visual elements such as props and signage clean, on brand, and relevant
  • Regularly audit store merchandising standards and make in the moment suggestions to maintain brand standards
  • Ensure all visual areas are clean, organized, and well-lit. Address or report and issues that impact appearance or client experience to the appropriate internal stakeholders

Learning & Engagement

  • Partner with Store Managers and teams to communicate standards and expectations
  • Train teams on basic merchandising principles, brand expectations, and how to execute seasonal floor sets and activations
  • Provide in the moment feedback, work with store teams on visual merchandising activities, and follow-up on any tasks as assigned
  • Foster a shared responsibility for visual standards, empowering the teams to own the visual representation of their stores
  • Review product knowledge while working on the store salesfloor, communicating the “why” behind product placement with educating features and benefits of the product
  • Collaborate with creative, retail, and buying teams to pilot new visual strategies in the field
  • Acts as a brand ambassador on the sales floor by supporting the sales team in delivering an elevated client experience by interacting with clients when appropriate and maintaining professionalism while in client purview

Analytics & Reporting

  • Analyze business trends, assortment needs, and client feedback to identify merchandising opportunities and execute creative, data-driven solutions that drive sales
  • Review sales performance by location and product selling for each brand to execute personalized action plans based on individual store needs
  • Track and report on merchandising initiatives and floor updates, verifying intended outcomes or identifying opportunities for further optimization
  • Communicate field observations and market-specific insights into the Visual and Retail leadership teams

New Initiatives and Projects

  • Assist with campaign launches, product drops, activations that require visual merchandising partnership including set-up, installation, or removal of all in-store brand elements such as signage, props, displays, event materials, or seasonal items
  • Support visual & operational execution for store openings, renovations, and store closings
  • Propose new display ideas, window concepts, or in-store story-telling moments based on trends, market research and observations, and client feedback
  • Attend store meetings, conference calls, Manager Meetings, and other training requirements as outlined by management
  • This description reflects the key responsibilities but is not intended to be all-inclusive. The role may evolve and include additional duties and responsibilities as assigned to meet the shifting needs of the organization.

HOW TO BE SUCCESSFUL IN THIS ROLE:

  • Think like a client. Anticipate needs and create displays that feel personal to the brands, relevant, and timely while considering the client experience in each physical store.
  • Balance brand and business. Be both a storyteller and a tactician, building emotional connections while driving measurable results. Communicate these initiatives clearly and consistently.
  • Be self-directed and accountable. With limited oversight, success relies on your ability to take initiative, execute standards, and confidently solve challenges independently.
  • Stay curious and proactive. Test, learn, and pivot. Look for new ideas, stay on top of innovations, and look for new ideas driven by data and experience.
  • Build strong in-store relationships. Establish trust and collaboration. Work alongside them to elevate our physical presence.
  • Manage time intentionally. Prioritize store visits, communicate expectations, provide timely follow-up, and do what you commit to. Adheres to company guidelines for dependability and attendance.
  • Prioritize with purpose. With multiple locations and competing deadlines, the way to win is to know what to tackle first. Focus on high visibility and revenue generating stores and tasks. Stay agile, communicate, and partner when needed.
  • Stay inspired. Be on the lookout for market shifts, competitor strategies, and client reactions. Constantly challenge your creativeness by staying fresh, innovative, and in the know of what is new and trending.

WORK ENVIRONMENT & SCHEDULE:

  • Field-based; rotates between the corporate office & assigned store locations. Interisland travel may be required.
  • This position will spend majority of their time on the sales floor, in stockrooms, and occasionally at the corporate office for business review and touch bases
  • The typical schedule is Monday – Friday during store operating hours which vary by location. Schedules may also require early mornings, late nights, or weekends based on floor changes, product launches, or special projects
  • Must be comfortable with an ever-adaptive, fast-paced retail store environment, while stores may be open and active.
  • Physical demands are part of the role, including being on your feet for long periods of time, climbing on ladders, or moving mannequins and fixtures.

QUALIFICATIONS:

Required:

  • High School graduate or equivalent
  • Ability to work flexible schedule including nights, weekends, and holidays
  • Valid driver’s license with reliable transportation
  • 2 – 3 years of experience in visual merchandising
  • Strong understanding of visual merchandising standards and ability to interpret and execute against directives
  • Strong interpersonal and communication skills to collaborate with store leadership and teams
  • Self-directed, proactive, and comfortable working independently
  • Basic proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams)

Preferred:

  • Experience supporting multiple locations or working in a field-based visual role
  • Background in fashion, lifestyle, or specialty retail environments
  • Understanding of retail KPIs and how they connect to sales performance
  • Experience supporting new store openings, events, or other projects

PHYSICAL DEMANDS:

  • Ability to sit for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to stand, walk, bend, kneel, squat, stoop and or twist
  • Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s)
  • Ability to turn, bend with some twisting
  • Ability to lift 25 pounds occasionally for materials, displays, or event set-up
  • Capability to travel occasionally – locally, interisland, or nationally

BENEFITS:

  • Paid time off
  • 401(k)
  • Medical/Prescription/Drug/Vision insurance
  • Group Life insurance
  • Ability to enroll in supplemental insurance through AFLAC
  • Employee Discount
  • Referral program
  • Bereavement Leave
  • Other benefits as outlined in the Employee Handbook

COMMENTS:

Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business. Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Job Type: Full-time

Base Pay: $40,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Work Location: In person

Start Application

BUILDING CUSTODIAN

The Building Custodian is responsible for maintaining the business grounds in a clean and orderly condition by performing duties such as washing walls and glass, removing trash and debris, cleaning floors, and notifying management of need for repairs in a timely fashion. This person must be able to follow directions as well as be proactive in completing duties.

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ESSENTIAL DUTIES AND RESPONSIBILITIES


• Clean building floors by sweeping mopping, scrubbing, or vacuuming.
• Gather and empty trash daily from all receptacles into outside dumpster.
• Service, clean, and supply restrooms
• Clean and polish furniture, fixtures, walls, machines, and equipment.
• Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees. 
• Proactively request for supplies or equipment needed for cleaning and maintenance duties.
• Trim shrubbery using hand trimmers and clear debris from grounds.
• Set up, arrange, or remove decorations, tables, chairs, etc. to prepare facilities for events, such as banquets or meetings.
• Conduct small repairs and maintenance work around the facility as directed by the VP of Operations.
• Support Shipping Department with folding, bagging, tagging, etc. when needed.
• Assist other departments as needed.

MINIMUM QUALIFICATIONS
• Must be able to perform physical activities that require considerable use of arms and legs and moving of the whole body, such as climbing, lifting, balancing, walking, stooping, reaching overhead, and handling of materials.
• Ability to work independently and proactively
• Ability to lift and pull/push up to 25lbs
• Must be able to effectively multi-task and manage time. 
• Must have a pleasant and professional demeanor.
• Ability to follow directions given verbally and in writing.

PHYSCIAL DEMANDS
• Ability to stand for extended periods of time
• Ability to stand, walk, bend, kneel, squat, stoop and or twist
• Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s).
• Ability to turn, bend with some twisting

Pay: $20.00 - $22.00 per hour

COMMENTS:
Employment at Tori Richard, Ltd. is on an “at will” basis, which means that either the Company or the Employee may terminate the employment relationship at any time for any reason. Nothing in this document alters this “at will” agreement. The Company reserves the right to revise the job description on the basis of the needs of the business.

Start Application

Assistant Store Manager at Ala Moana

To be a Kahala Assistant Store Manager is to be an ambassador and artisan of the Kahala lifestyle. Our retail teams tell the story of our constantly evolving resort apparel craftsmanship. Dozens of sales assistants embody our values on a daily basis and cultivate the same ambition: to welcome customers and invite them to experience the joyful world of Kahala.

When you join one of our stores, you will thrive in an inspiring, multicultural environment, using your talent to showcase an extensive collection of beautiful, textile art-based resort apparel options for men and women.

Position: Assistant Store Manager

Location: Ala Moana Center

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The Assistant Store Manager (ASM) is responsible for supporting the Multi-Store Manager in driving profitable sales and providing an elevated and brand-right shopping experience. The ASM’s main responsibilities include driving initiatives in sales and customer experience, visual presentation, merchandising and operations. The ASM is also responsible for assisting in recruiting, training, team development and maintaining adequate store staffing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales Leadership

  • Creates an elevated sales and customer service environment where customer engagement is the priority.
  • Assists management in achieving store and company sales targets as well as other key performance indicators.
  • Sets and evaluates daily, weekly, monthly, seasonal and annual objectives for the team in partnership with direct reports.

Business Ownership

  • Forecasts sales trends and market activities and schedules adequate floor coverage for proper conversion.
  • Oversees inventory processes to ensure accuracy – including but not limited to in-store replenishment practices, receiving procedures, returns to vendor, processing damages and cycle counts.

Staffing and Associate Development

  • Fosters a positive work environment and encourages individuals who are passionate, forward thinkers who are not afraid to act as change agents.
  • Administers company HR programs including recruitment, performance reviews, compensation, employment practices and employment records.
  • Ensures associates are trained and coached on trends, product knowledge, selling skills and customer service expectations to support the brand experience and requests additional training assistance as needed.

Operational Excellence

  • Effectively manages store payroll by adhering to wage cost guidelines and coordinating the store schedule.
  • Executes and oversees all in-store practices as directed by the Retail Office and direct management.
  • Protects company assets including inventory and cash banks as well as facilities ongoing maintenance and basic store upkeep.

Store Standards and Visual Guidelines

  • Executes floor-set, promotional and visual merchandising directives.
  • Supervises the overall cleanliness and organization of the sales floor and backroom; utilizes company tools to ensure staff accountability.
  • Ensures store appearance and atmosphere supports and reinforces the brand image.

QUALIFICATIONS:

  • Minimum of three years retail sales experience including opening/closing, scheduling and supervision.
  • Represents the fashion and style image of TR RETAIL, LLC.
  • Ability to foster teamwork and build relationships with both customers and team.
  • Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures.

BENEFITS

  • Uniform allowance
  • Generous employee discount
  • Flexible schedules based on business needs
  • Paid parking
  • 401(k)

Applicants have rights under Federal Employment Laws , see Family and Medical Leave Act (FMLA) Poster ; Equal Employment Opportunity (EEO) Poster; and Employee Polygraph Protection Act (EPPA) Poster.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Work Location: In person

Start Application

Sales Associate

Our retail team is expanding and we are looking for friendly, collaborative, and passionate individuals to join our Ohana. With retail locations across the Hawaiian Islands, our team members strive to provide an extraordinary shopping experience while also acting as brand ambassadors. As The Original Aloha Shirt since 1936, we are deeply rooted in Hawai’i and inspired by the nature and beauty found both above and below the water’s surface. Come see what we’re all about and stay stoked with us!
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Please download the application below and email it to hr@toririchard.com to
apply!

Location:

  • Sheraton Waikiki (Oahu)
  • Salt at Our Kakaako (Oahu)
  • Waikiki Beachwalk (Oahu)
  • Ala Moana Center (Oahu)
  • King's (Big Island)

Our retail team is expanding and we are looking for friendly, collaborative, and passionate individuals to join our Ohana. With retail locations across the Hawaiian Islands, our team members strive to provide an extraordinary shopping experience while also acting as brand ambassadors. As The Original Aloha Shirt since 1936, we are deeply rooted in Hawai’i and inspired by the nature and beauty found both above and below the water’s surface. Come see what we’re all about and stay stoked with us!

Your Impact:

  • Provide the best possible shopping experience for all guests
  • Meet and/or exceed sales targets and KPI standards
  • Fostering customer relationships for clienteling
  • Standard opening and closing procedures
  • Maintain store standards and participate in merchandising of exciting new product!
  • Contribution to our team-oriented environment –achieving targets, friendly banter with store and individual contests and achieving overall store and company objectives

Benefits we offer:

  • Ability to earn $14 - $20 per hour, to include base pay and commission
  • Uniform allowance
  • Generous employee discount
  • Flexible schedules based on business needs

You’ll excel with the following:

  • One to two years of retail experience including opening and closing procedures
  • Ability to work nights, weekends and holidays
  • A personality and style that meets the Kahala brand
  • Basic computer knowledge – including experience with POS systems and Microsoft office
  • Must currently reside on Oahu

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Commission pay

    Experience:

    • Retail sales: 2 years (Required)

     

    Start Application